Document status: beta draft, revised 2026-11-05. The team has not yet supplied the legal operator's registered name, correspondence address, country or data-controller identity. These documents describe current operations but are not a completed legal disclosure or a claim of commercial readiness. Contact support@unbound-me.com for clarification before purchasing or submitting personal data. Statutory rights remain unaffected.
Service and eligibility
unbound.ai at unbound-me.com provides account management and a prepaid, text-model API routed through third-party inference providers. Access is subject to the registration mode shown by the service. An invitation does not verify ownership of an email address. Google and GitHub sign-in are available only when the provider is configured. Hosted Ollama offerings marked Coming soon are unavailable.
Use an account only if you can lawfully enter the relevant agreement, or have the required authorization from your organization or guardian. Provide an email address you control. You are responsible for obtaining rights to the material you send and for authorized use of any systems you test.
Account access and credentials
Keep passwords, full API keys, Seal links and MCP pairing proofs private. A key identifier is not an inference credential. Notify support promptly if credentials are exposed, revoke affected keys or MCP grants, and change your password. A shared key can spend the account balance within its configured permissions and cap. We may restrict a compromised account while investigating.
Email-code sign-in, mailbox verification, password-reset emails and sign-in alerts are available when SMTP is connected; check the sign-in and security settings for current availability. An administrator-issued reset code remains a fallback. Optional authenticator 2FA also applies to email sign-in and password recovery; resetting a password does not disable it. Never send a password or seed phrase to support.
Models and outputs
Model names, API IDs, capabilities and rates appear in the current catalog. The Unbound suffix identifies an abliterated variant; it does not guarantee unrestricted lawful availability, accuracy, privacy, safety or superior benchmark performance. Outputs can be incorrect or harmful. Review outputs before use, particularly for security, medical, legal and financial decisions. Do not treat generated advice as professional advice.
You retain your existing rights in inputs. Processing requires transmitting the request to inference infrastructure and returning the result. These terms do not promise exclusive rights in model outputs or override third-party model licenses. We do not claim ownership of your inputs merely because they pass through the API.
Prepaid balance and limits
Prices are denominated in USD per million input, output and provider-reported cached input tokens. A USD cap or token cap restricts a key; it does not create a separate balance. Token caps count billed input and output together. All keys share available account funds. Quotes reserve nothing and may change with rates or other activity.
An accepted request reserves its protected maximum charge. Settlement releases unused funds. The charge for an accepted request does not exceed that reservation; estimation overruns are covered by unbound.ai. Provider failures and usage that cannot be confirmed are not charged. A request can be refused before acceptance when funds, token allowance, concurrency or permissions are insufficient.
Real funded balances
Only confirmed on-chain payments add spendable credit. Simulated deposits, manual test funds and new-account promotional bonuses are disabled. Previous test credit is removed through audited adjustments; payment and usage history is retained. Historical usage before the real-funds cutover does not reduce a new confirmed deposit. No cryptocurrency is withdrawn or moved by this accounting reset.
Payments and Seal
Real crypto credit depends on a server-created invoice, the exact supported asset/network/address and sufficient confirmations. Cards, BLIK, Google Pay and Apple Pay shown in demo mode are simulations without a real charge; demo payments are disabled in production. Balance is service credit, not a deposit account or a promise of cash withdrawal.
Seal costs USD 0.10 plus the reserved funding for the transferred tokens. Sealing locks the original key and reserves backing. The link must be treated as a private bearer invitation: an eligible signed-in recipient can explicitly claim it once. Claim transfers the backed credit and issues a new credential; the sender's old credential becomes unusable. Seal cannot be recalled through the product. This technical irreversibility does not remove mandatory legal remedies.
Acceptable use, availability and suspension
Follow the acceptable-use policy. We may limit or suspend access for credible compromise, unlawful activity, abuse or required legal compliance, and explain the action where lawful and safe. Contact support to contest a mistake. A suspension does not by itself settle any legitimate balance or refund claim.
There is no published uptime SLA. Maintenance, provider outages, network failures and model changes can interrupt service. Maintain your own copies of important outputs. Changes to catalog prices apply to future accepted requests; previously settled receipts are not repriced. Material policy changes will be published with a revised date; changes requiring notice or consent will follow applicable law.
Closing an account, complaints and legal rights
Request account closure, a billing correction or a complaint through support. Identify the account and relevant invoice/request ID, without secrets. We will review balances and records rather than silently forfeiting credit. Account deletion is currently handled manually; necessary security, accounting or dispute records may need to be retained.
No clause excludes liability or consumer/data-protection rights that cannot lawfully be excluded. No governing country, exclusive court or blanket liability cap is asserted while operator details are unresolved. See the refund policy for withdrawal and complaint procedures.
